FAQ

Q: What is your return policy?

A: Returns are easy and free for most items within 30 days of delivery. Sample sale and special event purchases are final sale.

Things to keep in mind to receive a full refund:

All products must be returned in new, undamaged condition in original protective packaging.  Bedding and towels must be unused, unwashed, and in original packaging.

Any questions about the return process? Send us an email at returns@amakaafrica.com  - we’re here to help!

Q: How do I make a return?

A: To start your return, just email us at info@amakaafrica.com. Once you receive your prepaid return label, you can drop off your package at any xxxx location.

Be sure to hang on to the return receipt, just in case! We’ll issue your refund as soon as we receive the item.  Credits should be posted to your method of payment within 3 business days. As a reminder, returns must be initiated within 30 days of original delivery date to be eligible for a full refund.

Any questions about the return process? Send us an email at returns@amakaafrica.com - we’re here to help!

Q: How do I exchange a gift?

A: Send us an email at returns@amakaafrica.com and we’ll handle the return for you (discreetly). You will receive merchandise credit of the original purchase amount.